Terms & Conditions

Agreement to Terms

By accessing and using the Silverback Energy LLC website, you accept and agree to be bound by the terms and provisions of this agreement. Additionally, when using our services, you shall be subject to any posted guidelines or rules applicable to such services.

• You must be at least 18 years old to use our services
• You agree to provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account
• You agree to comply with all applicable laws and regulations

Use License

Permission is granted to temporarily access the materials (information or software) on Silverback Energy LLC's website for personal, non-commercial transitory viewing only.

Products & Services

Silverback Energy LLC provides power end services, equipment rebuilds, parts distribution, and related oilfield equipment services. All products and services are subject to availability.

• Product Descriptions: We strive to provide accurate product descriptions, specifications, and images
• Availability: All products are subject to availability and may be discontinued without notice
• Technical Specifications: Equipment specifications are provided for reference and may vary slightly
• Custom Orders: Custom equipment builds are subject to separate agreements and timelines

Pricing & Payment

All prices are in U.S. Dollars (USD) and are subject to change without notice. Payment terms are established at the time of order confirmation.

Warranties

Silverback Energy LLC provides warranties on all products and services as specified in individual product documentation and service agreements.

• Parts Warranty: All OEM and OEM-equivalent parts carry manufacturer warranties
• Service Warranty: Rebuild and repair services include comprehensive workmanship guarantees
• Warranty Claims: Must be submitted within specified warranty periods with proof of purchase
• Exclusions: Warranties do not cover misuse, neglect, or unauthorized modifications

Limitation of Liability

In no event shall Silverback Energy LLC be liable for any damages (including, without limitation, damages for loss of data or profit) arising out of the use or inability to use our materials or services.

Privacy Policy

Your privacy is important to us. We collect and use personal information only as needed to deliver our services and improve customer experience.

• We collect contact information, billing details, and service preferences
• Information is used solely for order processing and customer service
• We do not sell or share personal information with third parties
• Data is protected using industry-standard security measures

Changes to Terms

Silverback Energy LLC reserves the right to revise these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us: